Business Operations Manager (Partnerships)

Join our team as a Business Operations Manager, Partnerships. In this role, you will provide business strategy, data insights, and process transformation to enable our Partnerships organization to excel. You will work closely with the SVP of Partnerships and collaborate with various teams, including Sales, Finance, Product, and Marketing. Your responsibilities will include planning, reporting, budgeting, and managing the quote-to-cash process for partner deals. You will also help design and improve our partner program and run the operational side of partner involvement in key events. This position offers a wide range of benefits, including medical, dental, vision, and disability plans, mental health support, and professional development opportunities.

• Provide business strategy, data insights, and process transformation to enable the Partnerships organization to execute effectively.
• Serve as a close operational partner to the SVP of Partnerships, providing hands-on support across planning, reporting, and coordination.
• Own reporting and analytics for partner-sourced and partner-influenced revenue, and build the dashboards and KPIs that show pipeline, conversion, and partner performance.

• You are someone who surrounds themselves with data and loves digging into process and technology to understand where improvements can be made
• You are a switch hitter, someone who loves playing at both strategic and tactical levels, and who uses this to drive initiatives from inception to completion
• An owner’s mindset: you stay curious, spot problems early, and fix them without waiting to be asked. You can explain complex workflows to technical and non-technical teammates alike
• Deep Salesforce experience, including process and dashboard design. Hands-on time with PRM tools is a plus
• Comfort with data and sales and marketing metrics, and the knack for turning what you find into clear, revenue-focused recommendations
• Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation
• A solid grasp of quote-to-cash and SaaS revenue models
• Experience scaling go-to-market operations and putting processes and policies in place at a growing company
• 4-5+ years in revenue operations, business operations, partner operations, management consulting, or a related field