Sales Operations Manager (Implementation)

Join Motive, a leading company in the SaaS industry, as a Sales Operations Manager (Implementation). In this role, you will oversee all internal processes and systems within the Service organization, ensuring a smooth and efficient customer experience while driving overall business objectives and growth. You will collaborate closely with various teams, manage weekly and monthly business processes, and become a trusted advisor for sales leadership. The ideal candidate will have 3+ years of experience in Field Sales/Revenue Operations, exceptional data management skills, and the ability to thrive in a fast-paced, high-growth environment.

• Oversight of internal processes and systems to ensure a smooth and efficient customer experience.
• Collaboration with various teams to scope and execute strategic projects to reduce workflow friction and inefficiencies.
• Management of weekly and monthly business processes, escalating deviations from goals and expectations.

• Experience partnering with Sales Leadership on initiatives such as weekly forecasting, territory alignment, ROE, QBRs and other related projects
• Demonstrated ability to prioritize workload and manage multiple concurrent projects in a rapidly changing, hyper-growth environment
• Experience identifying and leveraging AI-driven tools and solutions to enhance sales operations efficiency and effectiveness
• Experience in building Salesforce reports and dashboards, knowledge in how SFDC applications integrate with each other, and ability to enable sales on SFDC best practices and related tools
• Strong written and verbal communication skills
• 3+ years of Field Sales/Revenue Operations experience, at a high-growth SaaS company in the Mid-Market or Enterprise segments
• Exceptional spreadsheet and data management skills to quickly structure analyses, answer key business questions, and drive decision making
• Demonstrated ability to be a self-starter - you will take the initiative to own projects and can operate well with little guidance