Director of Partner Success (AMER)

Join Anaplan, a rapidly growing enterprise SaaS company, as the Director of Partner Success for the AMER region. In this player-coach role, you will lead the regional Partner Success team, drive partner enablement, and improve partner delivery excellence. You will collaborate with various internal teams and interact with senior leadership. The ideal candidate has a proven track record in partner management, solution engineering, and delivery consulting, with a deep understanding of the SaaS business model.

• Lead the execution of a comprehensive partner enablement strategy that aligns with Anaplan’s growth objectives and partner needs.
• Manage and lead a team of Partner Success specialists, focusing on their career growth and developing a strong workforce that contributes to the winning culture of Anaplan.
• Develop and track key performance indicators to measure the impact of enablement programs, assess partner readiness, and identify opportunities for continuous optimization.

• A proven track record of building & scaling enablement programs in a high growth, mid stage Enterprise SaaS company
• Strong reputation working with inter-disciplinary teams as being innovative, accountable, reliable, and able to thrive in a constantly changing environment
• Experience in managing implementation projects, mitigating projects risks and co-ordinating with internal stakeholders to help partners deliver customer value
• 5+ years of management experience. 7+ years industry experience in partner management, solution engineering, delivery consulting, product management type roles
• You are a visionary in service with a passion for creating partner value and the ability to lead transformational change
• Deep understanding of SaaS and Enterprise Sales business model with an understanding of partner & customer lifecycle measures and SaaS revenue streams
• Data-driven with a dedication to process improvement
• 20+ years of experience in high growth SaaS companies, leading teams focused on enabling partners across go-to-market and application/solution development
• Prior experience in a sales-driven organization working with large GSI’s, technology partners and delivering to Fortune 500 clients; Prior experience scaling a consulting and tech partner program, with clear increase in revenue and retention is a plus
• History of motivating partners at scale, while identifying and developing the right partners for strategic relationships
• Passion for process and experience scaling processes
• Expert in driving solution discussions with partners on data, AI and ML with expertise in predictive, generative and agentic AI technologies