Director of Partner Success (AMER)

Join Anaplan, a rapidly growing enterprise SaaS company, as the Director of Partner Success for the AMER region. In this player-coach role, you will lead and mentor a team of Partner Success specialists, execute a comprehensive partner enablement strategy, and drive partner-led delivery excellence. You will collaborate with various internal teams and interact with senior leadership, playing a key role in overall partner advocacy. The ideal candidate will have a proven track record in partner management, solution engineering, and delivery consulting, with a strong understanding of the SaaS business model.

• Lead the execution of a comprehensive partner enablement strategy that aligns with Anaplan’s growth objectives and partner needs.
• Manage and lead a team of Partner Success specialists, focusing on their career growth and developing a strong workforce that contributes to the winning culture and core values of Anaplan.
• Develop and track key performance indicators to measure the impact of enablement programs, assess partner readiness, and identify opportunities for continuous optimization.

• A proven track record of building & scaling enablement programs in a high growth, mid stage Enterprise SaaS company
• Data-driven with a dedication to process improvement
• 5+ years of management experience. 7+ years industry experience in partner management, solution engineering, delivery consulting, product management type roles
• History of motivating partners at scale, while identifying and developing the right partners for strategic relationships
• Strong reputation working with inter-disciplinary teams as being innovative, accountable, reliable, and able to thrive in a constantly changing environment
• Expert in driving solution discussions with partners on data, AI and ML with expertise in predictive, generative and agentic AI technologies
• Deep understanding of SaaS and Enterprise Sales business model with an understanding of partner & customer lifecycle measures and SaaS revenue streams
• Prior experience in a sales-driven organization working with large GSI’s, technology partners and delivering to Fortune 500 clients; Prior experience scaling a consulting and tech partner program, with clear increase in revenue and retention is a plus
• Passion for process and experience scaling processes
• You are a visionary in service with a passion for creating partner value and the ability to lead transformational change
• 20+ years of experience in high growth SaaS companies, leading teams focused on enabling partners across go-to-market and application/solution development
• Experience in managing implementation projects, mitigating projects risks and co-ordinating with internal stakeholders to help partners deliver customer value