Renewals Specialist

Join Everlaw, a leading legal technology company, as a Renewals Specialist. In this role, you will be the first hire in a specialized team focused on opportunity management efficiency. You will partner with various departments to forecast, manage, and close renewal opportunities, and own the end-to-end renewal process. This position is not customer-facing but may involve ad hoc communication with customers. Your work will have a significant impact on customer success and Everlaw's bottom line.

• Prove out the concept of opportunity management efficiency by managing and closing renewal opportunities productively and efficiently.
• Own the end-to-end T-120 renewal motion, from creating and maintaining the renewal plan to tracking milestones, coordinating internal stakeholders, and ensuring deals are executed on time.
• Identify and implement process improvements across renewal operations to increase efficiency, reduce risk, and elevate the overall customer experience.

• If you’re looking for a place that values passion, integrity, thinking big, and a desire to learn, we’d love to hear from you
• We do not believe in the ‘perfect’ candidate and encourage you to apply if you feel you can bring value to our team
• Think you’re missing some of the skills and are hesitant to apply?
• You are deeply customer‑centric and commercially minded, using your understanding of company economics to weigh risks and tradeoffs and make sound, in‑the‑moment decisions
• You are authorized to work in the United States; please note that at this time, Everlaw is not sponsoring visas for this role
• You are an exceptional communicator who shares clear updates, surfaces risks early, and builds alignment across stakeholders in writing, in presentations, and in conversation
• You have at least 3 years of experience as a Renewals Specialist within a SaaS environment
• You are a builder at heart: you help shape the Renewals Specialist function by experimenting with and codifying processes, informing best practices and account load, and consistently delivering on‑time renewals, revenue optimization, and high customer satisfaction
• You are confident working autonomously as the first member of the Renewals Specialist team, building trusted, credible relationships with cross‑functional partners while modeling Everlaw’s standards and values
• You are confident in using AI to expedite processes
• You have the flexibility to travel to spend time with customers and team members
• You are authorized to work in the United States; please note that at this time, Everlaw is not sponsoring visas for any positions