Director of Account Management (Corporate)

Join AlphaSense, a leading AI-powered market intelligence platform, as the Director of Account Management. In this role, you will lead a team of 8-10 Account Managers, driving renewals and expanding customer relationships. You will work closely with Customer Success to deliver long-term client value and be responsible for revenue growth, talent development, and shaping the customer narrative with data. This is a remote position with opportunities for growth and development in a dynamic, entrepreneurial environment.

• Lead a team of Account Managers to achieve and surpass renewal targets and uncover growth opportunities.
• Drive customer outcomes by improving renewal rates, reducing churn, and expanding revenue through deeper client relationships.
• Manage revenue growth and forecasting, talent development, and shaping the customer narrative with data.

• We’re looking for a data-driven leader with strong management experience who is eager to scale the Account Management function and drive AlphaSense’s continued success
• Great time management skills, even under pressure
• Have experience working seven-figure deals, strategic account servicing and renewal negotiations
• Willingness to travel as needed
• Experience operationalizing the customer journey
• Ability to thrive in a dynamic, entrepreneurial environment
• Confident, consultative, and client-facing professional with a proactive personality
• Strong rapport-building skills and a positive, energetic attitude
• Excellent oral, written, and presentation skills
• 7+ years of experience in sales, account management, or client success, with at least 3 years in people management
• Strong aptitude for learning, particularly in a technical SaaS environment