Senior Sales Operations Associate (Revenue Tooling)

Join Snap as a Senior Sales Operations Associate, where you'll enhance seller efficiency through improved tooling, data quality, and scalable processes. Collaborate with various teams to clarify business needs, implement solutions, and drive adoption. Responsibilities include defining process gaps, improving CRM data quality, managing third-party tools, and partnering with technical teams. Enjoy a comprehensive benefits package, including generous time off, health coverage, and retirement plans.

• Definir las brechas de proceso, las necesidades de herramientas y los problemas de calidad de los datos; evaluar los compromisos y traducirlos en requisitos operativos o técnicos claros y soluciones recomendadas.
• Mejorar y fortalecer la calidad de los datos del CRM a través de la limpieza, estructuración, enriquecimiento, gobernanza, mantenimiento de cuentas y ejecución de asignaciones de cuentas alineadas con las reglas comerciales.
• Gestionar y mejorar las herramientas de terceros que apoyan a nuestro equipo de ventas, incluida la evaluación de necesidades a través del lanzamiento y el apoyo a la adopción y utilización efectiva.

• Experience partnering with technical teams and cross functional partners to deliver automation, tooling improvements, or system enhancements through launch and adoption
• 4+ years of experience in Sales Operations, Revenue Operations, Technical Program Management, CRM Administration, Data Operations, or a related field
• Strong analytical skills, including comfort working with large datasets and tools such as SQL, Tableau, Looker, Google Sheets, or Excel
• Bachelor’s degree in a business, marketing, communications, computer science, engineering, or related field, or equivalent practical experience
• Strong project management, communication, and prioritization skills; comfort resolving ambiguity and managing multiple work streams in a fast-paced environment
• Strong knowledge of Salesforce CRM, including data structure, business process support, and customization beyond basic out-of-the-box usage
• Ability to serve as a go-to resource on revenue tooling, CRM, and data workflows, and to coach teammates on processes and best practices
• Ability to define business requirements, evaluate tradeoffs, and recommend scalable operational or technical solutions
• Ability to operate effectively across systems, tooling, and data workflows in a fast-paced environment
• Experience improving and strengthening data quality and operational rigor through process standardization, governance, and workflow optimization
• Experience supporting large sales organizations in the tech, media, or digital advertising industry
• Experience driving adoption of operational or tooling changes with sales teams and cross-functional partners
• Familiarity with AI tools that improve analysis, workflow design, documentation, prototyping, or operational efficiency