Server Assistant - Bleu Perdu
AccorHotel
New Orleans, LA, United States Posted November 10, 2026
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Job Description
- Maintain complete knowledge of and comply with all departmental policies, service procedures, standards, and Bleu Perdu service expectations.
- Support Servers and other Front of House team members in delivering attentive, efficient, and personalized service.
- Anticipate guest and service team needs and respond promptly and professionally.
- Greet and acknowledge guests in a warm, courteous, and professional manner when interacting with them throughout the dining experience.
- Assist with the delivery and presentation of food and beverages to guest tables in accordance with established service standards.
- Ensure food and beverages are delivered to the correct table and assist Servers with proper placement and clearing of dishes.
- Maintain knowledge of Bleu Perdu menu items, ingredients, preparation methods, allergens, and common guest questions to provide accurate information when appropriate.
- Maintain cleanliness, organization, and proper presentation of guest tables, service stations, side stations, and assigned work areas.
- Clear and reset tables promptly, safely, and discreetly while minimizing disruption to the guest experience.
- Replenish water, bread service, silverware, glassware, napkins, condiments, and other service items as directed.
- Assist with pre-shift and post-shift setup and breakdown of the restaurant, including stocking service stations and ensuring all required supplies are readily available.
- Assist with maintaining proper levels of china, glassware, silverware, linens, menus, and other operating supplies.
- Communicate effectively with Servers, Captains, Hosts, Managers, Culinary, Stewarding, and other departments to ensure smooth and seamless service.
- Assist in coordinating the timely delivery of food from the kitchen to the dining room.
- Monitor assigned areas throughout service and promptly address cleanliness, presentation, and guest-service needs.
- Handle dishes, glassware, trays, and service equipment safely and properly.
- Assist with VIP experiences, special occasions, private dining, large parties, special events, and other outlet functions as assigned.
- Respond appropriately to guest requests and promptly communicate complaints, special requests, or service concerns to the Server or Manager.
- Maintain awareness of guest preferences, celebrations, and special occasions and communicate relevant information to the service team.
- Support the Front of House team during high-volume periods to ensure efficient service flow and an exceptional guest experience.
- Maintain a polished and professional appearance and demeanor consistent with Bleu Perdu and Fairmont New Orleans luxury hospitality standards.
- Protect guest privacy and confidentiality and demonstrate discretion when assisting VIP and high-profile guests.
- Maintain strict compliance with all health, sanitation, safety, and hotel requirements.
- Participate in training, menu tastings, service education, and other initiatives designed to enhance the guest experience.
- Perform additional duties and responsibilities as assigned by the Restaurant Manager, Captain, or other Food & Beverage leadership.
Required Skills
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