Director, Client Services

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Client Services based in the United States.

This is a senior leadership opportunity for an experienced client services professional to lead a multidisciplinary project management team and deliver an outstanding client experience. You will oversee a team of Senior Project Managers, Project Managers, and Discovery Analysts, ensuring effective resource allocation, strong execution, and consistent service standards. The role combines people leadership, client relationship management, operational excellence, and strategic decision-making.

You will guide teams in managing complex projects, resolving challenges, and meeting client expectations for quality, timelines, and budgets. By strengthening workflows, developing talent, and driving technology adoption, you will contribute to both client satisfaction and organizational performance. This is a fully remote leadership position, with occasional flexibility required to support business needs outside standard working hours.