Airport Services Product Manager (Cardholder Services, North America)

Join Mastercard as the Airport Services Product Manager for North America. In this role, you will be responsible for the strategy, management, growth, and optimization of Mastercard's airport services portfolio. You will work closely with various teams to deliver differentiated cardholder experiences that drive customer value, portfolio growth, and revenue. The ideal candidate will have 5-8 years of experience in product management, product development, or business strategy, and a strong commercial mindset.

• Développer et exécuter des stratégies de produit et des feuilles de route pluriannuelles pour les produits et solutions de services aéroportuaires en Amérique du Nord.
• Diriger les évaluations d'opportunités, la validation des concepts, le développement de cas d'affaires et la modélisation financière pour de nouveaux produits et améliorations.
• Établir et gérer des relations avec les fournisseurs de services aéroportuaires, les opérateurs de salons, les fournisseurs de technologie et les partenaires stratégiques.

• The ideal candidate combines strong product management expertise, commercial acumen, partner management experience, and a passion for creating innovative travel-related benefits that strengthen Mastercard's value proposition with issuers and cardholders
• Managing and growing customer-facing products or services
• Proven ability to build and maintain effective internal and external partnerships
• 5-8 years of experience in product management, product development, business strategy, in financial services, travel, hospitality, or services fields
• Developing business cases and presenting to various stakeholder audiences including executives, evaluating market opportunities, and supporting product launches
• Financial modeling, pricing strategy, and commercial negotiations
• Experience working with external partners, vendors, and cross-functional stakeholders
• Self-motivated, results-oriented, and capable of working in a fast-paced environment
• Bachelor's degree in Business, Marketing, Product Management, Finance, or a related field
• Equivalent combination of education and relevant work experience will be considered
• An understanding and command of the process to collect market and stakeholder feedback and effectively relay to internal stakeholders to inform product and priority decisions
• Periodic travel may be required for customer meetings, partner engagements, industry events, and airport site visits
• Commercial mindset with the ability to balance customer value, operational feasibility, and financial performance
• Managing travel-related benefits, premium experiences, or cardholder services programs
• Developing and executing lounges or on-site experiences in the airport services space
• Strong product management and product lifecycle management capabilities
• Demonstrated ability to develop and execute product strategies that drive business growth
• Excellent business, financial, and market analysis skills
• Strong project and program management skills with the ability to manage multiple priorities simultaneously
• Strong verbal, written, and presentation communication skills
• Ability to influence and collaborate across cross-functional teams and levels of leadership