Director of Global SME Fleet Product Lead

Join Mastercard as the Director of Global SME Fleet Product Lead. In this role, you will establish and launch Mastercard's global SME fleet program, creating a differentiated proposition that addresses the evolving payment, expense management, and mobility needs of small businesses. You will work closely with regional teams to understand market needs and translate global strategy into locally relevant solutions. The ideal candidate will have experience in fleet payments, strong communication and influencing skills, and a background in product management and strategy.

• Establish and launch Mastercard’s global SME fleet program, defining the product strategy, program proposition, capabilities, operating model, and roadmap for growth.
• Identify opportunities to strengthen Mastercard’s fleet offering for SMEs, develop scalable product propositions, and work across regions and functions to accelerate commercialization and growth globally.
• Serve as the global SME subject matter expert for fleet, representing the SME perspective across broader Mastercard fleet initiatives and ensuring the needs of small businesses are incorporated into product roadmaps and development.

• Experience leading complex, cross-functional initiatives across multiple stakeholders, markets or regions
• Comfortable operating in a global matrixed organization and driving progress through influence and collaboration
• Direct experience in fleet payments, fleet cards or the broader fleet and mobility ecosystem is highly valued and strongly preferred
• Strong ability to translate customer market needs into scalable product strategies and roadmaps
• Strong communication and influencing skills, with the ability to engage effectively with senior internal stakeholders, customers and external partners
• Technically and analytically minded, with the ability to size market opportunities, develop robust business cases and use data and insights to inform product decisions and priorities
• Strong experience in product management, product strategy, payments and commercial cards (preferably small business or mid-market)
• Commercially minded, with the ability to identify growth opportunities, build business cases and drive commercial outcomes
• Demonstrated experience building or launching new products and propositions, and steering them through end-to-end product development lifecycles, from concept and strategy through launch and ongoing optimization