Customer Success Manager - Moveworks
ServiceNow
Santa Clara, CALIFORNIA, United States Posted October 26, 2026
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On-site
Full-time
Mid level
Job Description
What you get to do in this role:
- You partner with our initial customers to drive product value
- You develop trusted advisor relationships with executive sponsors to ensure they are achieving full business value
- You partner cross-functionally to translate business needs and product requirements into new solutions for customers
- You will evolve and iterate on our customer onboarding strategy
- You work with internal teams and customers to drive adoption, engagement and growth
- You will help customers identify, quantify, and work toward transformational goals in partnership with Moveworks
- You will adapt quickly to product changes and limitations, and communicate these strategically to stakeholders
- You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap
Required Skills
customer success
transformation
partnerships
roadmapping
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