【安達產險】Executive, OP Dept., Customer Service

Chubb

Taipei City, Taiwan Posted October 6, 2026

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On-site Full-time Mid level
Job Description
  • 0800保戶熱線服務暨解答保戶詢問保險相關問題 • 網路及語音留言處理 • 客戶情緒抱怨處理 • 電訪新契約保戶及異常件客戶 • 執行主管交辦事項 • 提升諮詢客戶滿意度之改善方案或提案執行
  • 具相關保險業0800電話客服2年以上經驗，具申訴處理經驗尤佳 • 具良好的溝通及協調能力、抗壓性高 • 熟操作相關客服CRM 系統與MS office辦公軟體(Outlook, Excel, Word) • 具保險證照尤佳 • 無須輪班
Required Skills
customer service stress resistance communication CRM Excel
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