CEO Communications Director

Join Twilio, an innovative-driven company that has transformed itself over the past 18 months. As the CEO Communications Director, you will shape and manage the CEO's external communications, build a high-impact narrative, and collaborate with various teams to align the CEO's communications with the business strategy. You will drive strategic messaging, shape thought leadership, drive media relations, own the CEO's social presence, and collaborate cross-functionally. This role offers a range of benefits, including work-from-home opportunities, generous annual time off, comprehensive health programs, and more.

• Drive Strategic Messaging: Lead the development of high-impact executive messaging for the CEO across key milestones, including quarterly earnings, corporate announcements, company milestones, and strategic business priorities.
• Shape Thought Leadership: Partner with PR and social media teams to conceptualize and execute a compelling thought leadership program. This includes ghostwriting long-form narratives and bylines.
• Drive Media Relations: Lead proactive media outreach, crafting pitches and securing high-profile placements, feature profiles, and speaking opportunities that align with Twilio's corporate narrative.

• 12+ years of experience in executive communications, corporate communications, or public relations, ideally within a high-growth or enterprise technology environment
• Strategic and systematic thinker who can establish high-level narratives and execute them with tactical precision
• Hands-on media relations experience, with a demonstrated ability to successfully pitch and place complex stories in top-tier business and technology outlets
• Exceptional organizational skills with a calm-under-pressure demeanor and the ability to manage competing priorities on tight timelines
• Strong collaborative and influencing skills, with a proven ability to navigate complex, matrixed global organizations without formal authority
• Exceptional writing, editing, and storytelling skills with deep executive judgment and the ability to capture a specific leader's authentic voice
• Proven track record of directly supporting and advising C-suite leaders in high-stakes, fast-moving environments
• If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
• Active practitioner of AI: Strong interest in how artificial intelligence is transforming public relations and communications, with a willingness to lead change and build innovative workflows using AI tools
• Experience working inside a fast-paced agency environment as well as in-house
• Familiarity with enterprise technology: A solid baseline understanding of cloud communications, API technologies, data platforms, or financial/corporate communications
• Experience managing executive social media presence (e.g., LinkedIn) with an eye for digital engagement trends