Executive Communications Director (Chief Product & Technology Officer)

Join Twilio, a leading cloud communications platform, as the Executive Communications Director. In this role, you will shape and deliver Twilio's story across various audiences, including investors, press, customers, industry analysts, and employees. You will develop executive-level content, manage internal and external communications, and support change management initiatives. This position requires a minimum of 10 years of experience in communications, with at least 3 years in a dedicated executive communications role, and 5 years in the tech industry.

• Develop executive-level content and thought leadership, manage internal and external communications, and support change management initiatives.
• Iterate and execute an annual executive communications strategy and plan that positions the Chief Product & Technology Officer as the transformative leader behind Twilio’s innovation story.
• Build and maintain relationships with key partners to inform CPTO communications strategy including Twilio’s Management Team, R&D Leadership, Corporate Communications, Product Marketing, and more.

• 10+ years experience in communications, including a minimum 3 years in a dedicated executive communications role
• 5+ years in the tech industry
• Exceptional writing and storytelling skills with the ability to craft clear, engaging, and strategic messaging for executive leaders
• Strong ability to synthesize complex topics (AI, data, product strategy) into compelling, digestible content for diverse audiences
• Proficiency in creating slide desks for large audience presentations
• Experience in external-facing thought leadership (blogs, event keynotes, social media)
• Strong business acumen with exemplary editing and writing skills
• Excellent project management skills
• Strong executive presence and ability to advise on communications strategy to all levels of the organization
• Strong cross-functional collaboration skills with the ability to partner effectively across R&D, GTM, Marketing, HR, PR, and Internal Comms teams
• Experience writing for, working directly with and influencing CEOs, C-level executives, and SVPs