Head of Revenue Operations

ID.me

Mountain View, CA, United States Posted September 12, 2026

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On-site Full-time Executive
Salary Range

$192,000 - $245,000

Job Description

Join , a leading identity verification platform, as the Director of Revenue Operations. In this newly created, high-visibility role, you will connect our go-to-market strategy to the financial engine of the business. You will own the systems, analytics, and incentive structures that drive revenue performance and shape how the company measures and forecasts revenue.

This position offers the opportunity to build the operating rhythm and infrastructure for a scaling, consumption-based business. - Own and continuously improve the deal desk function, including pricing approvals, non-standard terms, discounting governance, and contract structuring for a consumption-based pricing model. - Serve as the operational backbone for the sales organization, overseeing CRM architecture (Salesforce), pipeline hygiene, territory and quota planning, and sales process design. - Design, model, and administer sales compensation plans (quotas, accelerators, SPIFs) that align seller behavior with company revenue priorities. - This role is ideal for someone who has operated at the intersection of sales, finance, and analytics — someone equally comfortable structuring a deal desk workflow, building a bookings-to-revenue bridge, or designing a compensation plan that actually motivates the right behavior - Strong financial and analytical fluency — comfortable building models independently, not just reviewing them - Demonstrated experience owning deal desk and/or sales compensation design in a B2B SaaS or consumption/usage-based revenue model - Excellent communication skills — able to translate complex revenue mechanics into clear narratives for non-technical stakeholders - 8+ years of experience in Revenue Operations, Sales Operations, FP&A, or a related field, with at least 3+ years in a leadership capacity - Deep familiarity with Salesforce (or comparable CRM) and modern BI/analytics tooling - Track record partnering cross-functionally with Finance, Legal, and People leaders, ideally with direct exposure to executive or board-level reporting - Experience operating in a high-growth, fast-changing environment where process is still being built, not just maintained - Experience in identity verification, fraud/risk, cybersecurity, or another trust-and-safety-adjacent SaaS category - Experience standing up a Revenue Operations function from scratch or significantly re-architecting one - Prior experience supporting a company through M&A, corporate restructuring, or investor/board reporting cycles

Required Skills
revenue operations go-to-market strategy CRM Salesforce communication sales operations FP&A leadership cybersecurity mergers and acquisitions executive presentations compensation
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