Manager of Sales Operations & Deal Desk

ID.me

Mountain View, CA, United States Posted September 12, 2026

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On-site Full-time Mid level
Salary Range

$132,000 - $169,000

Job Description

Join , a fast-growing company in the identity verification space. As the Manager of Sales Operations & Deal Desk, you will be the operational engine behind our sales process, ensuring pipeline hygiene, CRM administration, and deal structuring. You will partner with Sales, Legal, and Finance to structure deals for our consumption-based pricing model and maintain deal desk approval workflows.

You will also own CRM data integrity and administration, support territory design, and build and maintain sales dashboards and reporting.

This role offers a direct and visible impact on the efficiency and effectiveness of 's sales team. - Review and approve deal structures, pricing exceptions, discounting, and non-standard contract terms in line with company policy. - Partner with Sales, Legal, and Finance to structure deals for 's consumption-based pricing model — usage tiers, minimum commitments, ramp schedules, and renewal terms. - Own CRM data integrity and administration (Salesforce): pipeline hygiene, opportunity stages, fields, and reporting structure. - This role is a strong fit for someone who's detail-oriented, systems-fluent, and energized by being the person who keeps sales moving efficiently without sacrificing deal quality or compliance - Clear communicator who can explain policy and process to sales reps without being a bottleneck - Strong hands-on experience with Salesforce (or comparable CRM) — administration, reporting, and workflow configuration - 3+ years (Senior Analyst) or 5+ years (Manager) of experience in sales operations, deal desk, or a related analytical function, ideally in B2B SaaS - High attention to detail and a process-oriented mindset — comfortable being the person who enforces consistency - Strong Excel/spreadsheet skills; comfort building clean, reliable analysis under time pressure - Comfort operating in a fast-paced, high-growth environment where process is still being built - Experience with deal structuring for consumption/usage-based pricing models - Experience with CPQ tools or quote-to-cash process design - Exposure to sales compensation, territory planning, or forecasting

Required Skills
sales operations CRM renewals Salesforce attention to detail compliance Excel forecasting compensation
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