Director of Sales Renewals
Automation Anywhere
San Jose, United States Posted September 16, 2026
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Salary Range
$220,000 - $250,000
Job Description
- Strategic thinking and execution
- Leadership and team development
- Cross-functional collaboration
- Negotiation and conflict resolution
- Financial and commercial acumen
- Operational discipline and process improvement
- Customer advocacy and relationship building
- Resilience and adaptability
- Ownership of renewal performance, including renewal bookings, gross retention, net retention, on-time renewals, forecast accuracy, and pipeline health.
- Leading, coaching, and developing a team of renewal professionals; establishing clear performance standards, operating rhythms, inspection cadences, and accountability.
- Building renewal strategies for enterprise and strategic accounts, including early risk identification, save plans, pricing and commercial strategy, multi-year agreements, and executive escalation.
- Demonstrated ownership of recurring revenue metrics such as GRR, NRR, renewal rate, churn, forecast accuracy, and expansion
- Proven people leadership, coaching, and talent development
- Executive presence and relationship-building skills
- Strong negotiation and conflict-resolution capabilities
- Experience in enterprise software, AI, automation, cybersecurity, data/cloud, or another complex recurring-revenue technology environment strongly preferred
- 8+ years of B2B SaaS sales, renewals, account management, customer success, or retention experience, with meaningful ownership of enterprise renewals
- Experience with complex enterprise negotiations, pricing, contract structures, procurement, and executive-level customer conversations
- Strong SaaS financial and commercial acumen; comfortable operating against a number and managing a material ARR portfolio
- Fluency with Salesforce and customer success / revenue intelligence tools; experience using automation or AI to improve workflow and risk detection is a plus
- 3+ years of people leadership experience, ideally leading renewal, retention, account management, or commercial teams
- Proven ability to partner across Sales, Customer Success, Finance, Legal, Deal Desk, RevOps, Product, and executive leadership
- Exceptional cross-functional collaboration and influence
- Executive presence, clear communication, resilience, and the ability to lead calmly through escalations and high-stakes negotiations
- Strong operational discipline and experience building playbooks, segmentation, dashboards, forecast cadences, and scalable processes
- Resilience, adaptability, and calm decision-making under pressure
- You excel in these key competencies:
Required Skills
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