Technical Account Manager (Public Sector)

Join Claroty as a Technical Account Manager (Public Sector) and serve as a strategic technical point of contact for our Public Sector Customers and their supporting Partners. In this high-impact, customer-facing role, you will drive technical alignment, proactive optimization, and long-term relationship success. You will collaborate with Customers and Partners to plan, design, deploy, and configure Claroty’s solutions, provide ongoing technical guidance, and identify opportunities for improvement. This role requires a strong understanding of networking and cybersecurity principles, as well as experience working with US Federal Customers.

• Assurer le déploiement, l'adoption et la réalisation de la valeur de la plateforme Claroty pour les clients du secteur public.
• Servir de point de contact technique principal et d'expert en la matière pour les clients et les partenaires, en possédant toutes les exigences techniques.
• Identifier proactivement les risques, les lacunes et les opportunités d'amélioration dans les environnements des clients.

• Network and Cybersecurity Certifications (e.g., CCNA, Security+, GICSP, CISSP) are a plus
• Solid understanding of core cybersecurity principles and secure network architecture
• Strong understanding of networking standards and protocols, including TCP/IP, routing, switching, DNS, DHCP, and segmentation principles
• U.S. Citizenship Required
• Strong communication and presentation skills with the ability to engage both technical and executive stakeholders
• Customer-centric mindset with the ability to build trusted, long-term partnerships
• Practical knowledge of Governance, Risk, and Compliance (GRC) principles applied to critical infrastructure and cyber-physical systems
• 5+ years of experience in Professional Services, Technical Account Management, Network Engineering, or similar customer-facing technical roles
• Experience working with US Federal Customers, including navigating agency-specific requirements, adhering to federal compliance and security standards, coordinating with cross‑agency stakeholders, and delivering solutions within regulated government environments
• Understanding of relevant Standards & Frameworks (e.g., NIST, ISO/IEC) with a specific understanding of IEC 62443
• Deep knowledge of IT networking; prior experience as a Network Architect is highly beneficial
• Willingness to travel up to 30-40%
• Foundational understanding of OT Cybersecurity practices and Operational Technology (OT) / ICS environments and industrial networks