Account Manager

Join Finch as an Account Manager, where you'll drive revenue growth through customer renewals, upsells, and expansions. You'll develop strategic plans to maximize customer lifetime value, create accurate forecasts, and build strong relationships with key accounts. This role offers a range of benefits, including a home office stipend, 401(k) retirement program, equity, wellness stipend, professional development budget, and more.

• Drive successful contract renewals for assigned accounts, ensuring long-term customer value and recurring revenue.
• Develop and execute strategies to promote growth opportunities within the customer base, increasing their overall value.
• Partner with key stakeholders to develop comprehensive account strategies, identifying and maximizing growth potential.

• We come from a diverse set of backgrounds and each member brings different skills to the group. You're encouraged to apply even if your experience doesn't precisely match the job description
• Your skills and potential will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns
• Strong analytical skills and experience with forecasting techniques
• Self-motivated and results-oriented, with a passion for exceeding expectations
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients at all levels
• Proven ability to develop and execute strategic plans, with a data-driven approach to decision-making
• Strong understanding of SaaS business models and the ability to identify and articulate value propositions
• 3+ years of experience in a B2B account management or similar sales role, with a proven track record of exceeding targets