Business Operations Analyst - IT * Days ( M- F ,8a-5p) 40hrs/wks

General Summary

The Business Operations Analyst is a mid-level position that is responsible for more complex tasks and plays a key role in managing operational and administrative processes. This role will involve data analysis, financial tracking, and coordinating business functions across departments. Knowledge, Skills and Abilities:

HS Diploma/GED and minimum 5 years of experience in business operations, administration, or related fields; OR Associate’s degree and minimum 3 years of experience in business operations, administration, or related fields; OR Bachelor’s degree and minimum 2 years of experience in business operations, administration, or related fields. Bachelor’s degree preferred. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Visio) and data management software.

Strong analytical and problem-solving skills. Excellent organizational skills and the ability to handle multiple projects simultaneously. Strong verbal and written communication skills.

Essential Functions and Responsibilities

Administrative Support Coordination:

• Coordinate complex calendars and meetings for the leadership team.
• Assist with high-level executive communication and reporting.
• Create and maintain organized filing systems for confidential documentation.
• Prepare and review presentations, reports, and internal confidential communications.

Financial Procurement Management

Track financial information, process invoices, and monitor procurement workflows. Assist in budget planning and financial forecasting, working closely with the finance team. Coordinate with vendors and external partners to manage contracts and service agreements.

Operational Process Improvement

Analyze and track operational performance data to suggest improvements. Participate in process improvement initiatives, working with team members to streamline workflows. Assist in managing confidential IT operational data and activities.

Event Meeting Coordination

Organize, schedule, and facilitate departmental events, meetings, and travel arrangements. Ensure logistics and materials are prepared for presentations and conferences. Prepare and distribute meeting agendas and minutes, tracking action items.

Performs other duties as assigned.

These may include but are not limited to

Maintaining a current knowledge base of department processes, protocols and procedures, pursuing self-directed learning and continuing education opportunities, and participating on committees, task forces, and work groups as determined by management.