Revenue Cycle Analyst - Intermediate - Patient Financial Services * Days ( M-F ) 40hrs/wk

University of Michigan Health-West

Wyoming, MI Posted October 23, 2026

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On-site Full-time Mid level
Job Description

General Purpose of Job : To support the optimization of the revenue cycle by preparing, analyzing, and interpreting key performance indicators (KPIs) across all revenue cycle functions. This role facilitates continuous process improvement through data-driven insights, collaboration with revenue cycle teams, and coordination with clinical and administrative departments that influence financial outcomes.

The Analyst ensures alignment with organizational goals to enhance efficiency, compliance, and reimbursement performance within the health system. Knowledge, Skills and Experience Bachelor’s degree in Finance, Accounting, Business Administration or closely related field required and minimum three (3) years of experience in healthcare finance required; OR Associate degree in Finance, Accounting, Business Administration or closely related field required and minimum five (5) years of experience in healthcare finance required. Master’s degree preferred .

Strong verbal, written and interpersonal communication skills. Strong organization and time management skills and ability to handle multiple priorities. Strong critical thinking, analytical and problem-solving skills with a focus on supporting process improvements Ability to work in a collaborative team environment.

Proficiency with Microsoft Office products, Excel, Word, PowerPoint. Strong understanding of revenue cycle operations and Epic charge capture workflows. Familiarity with payer contracts, reimbursement methodologies, and financial variance reporting.

Essential Duties

  • Independently resolve charging-related errors in Epic work queues across multiple service lines.
  • Identify charging issues, analyze impact, and recommend solutions to expedite claims adjudication and reduce revenue loss.
  • Build, maintain, and optimize charge-related master files Assist with design, build, and testing of Epic rules and optimization and actively participate in upgrades, workflow enhancements, and go-lives.
  • Conduct variance and reimbursement analysis; prepare reports and escalate payer discrepancies with recommendations.
  • Track regulatory and payer-mandated charge capture changes; implement updates with oversight.
  • Support audits, ad hoc reporting, and charge optimization initiatives Partner with payer contracting, coding, billing, compliance, IT, finance, and clinical stakeholders to understand upstream/downstream revenue impacts.
  • Act as subject matter expert for providers and team members on charge entry and workflows.
  • Develop training materials and deliver peer-to-peer or department-level training sessions.
Required Skills
KPIs process improvement collaboration compliance accounting communication time management critical thinking problem solving Excel PowerPoint Epic testing audit
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