Vice President of Product Design

Join Housecall Pro as the Vice President of Product Design, where you will play a critical leadership role in defining and advancing the strategic vision for design. You will collaborate closely with other design leaders, Product, and Engineering to deliver cohesive, user-centered product experiences. Your focus will be on fostering a strong design culture, developing design talent, and enabling teams to consistently deliver high-impact work. You will also help navigate the rapidly changing landscape of product design with generative AI prototyping tools.

• Provide leadership within the product design organization, mentoring and developing individual contributors and design leaders, while fostering a culture of creativity, growth, and operational excellence.
• Champion best practices in UX, visual design, design systems and patterns, and information architecture, and establish KPIs and design metrics to evaluate impact.
• Oversee design for Fintech, Business Solutions and emerging product areas, ensuring a cohesive, end-to-end experience across the platform.

• Strong understanding of user-centered design principles, design systems, and cross-platform experience (responsive Web, iOS, Android)
• 15+ years of experience in product design, including at least 10 years in leadership roles managing and scaling design teams
• Bachelor’s degree in Design, HCI, or related field; advanced degree preferred
• Experience working in Agile development environments using tools like Figma, Jira, and Confluence
• Proven track record of shipping customer-focused digital products at scale, ideally within SaaS or Fintech
• Experience managing teams of 10 or more designers, including individual contributors and design managers
• Portfolio demonstrating ability to drive innovative design solutions that achieve business and user outcomes
• Exceptional leadership and communication skills, with the ability to influence at the executive level and inspire teams
• Balance of visionary design leadership with operational rigor
• Data-driven mindset with deep fluency in design metrics and research to inform decisions
• Entrepreneurial spirit and a passion for building scalable organizations
• Relentless focus on improving the lives of our customers—our Pros—through design