Enterprise Partnerships Manager

Join Zipline, a company revolutionizing the future of delivery. As an Enterprise Partnerships Manager, you will be responsible for managing and growing relationships with key strategic restaurant partners. You will collaborate with internal teams to ensure successful implementation and delivery of our technology, while also providing insights for product development. The ideal candidate is customer-focused, action-oriented, and has a proven track record in managing complex partnerships.

• Establish and maintain strong relationships with key strategic restaurant partners, ensuring their needs are met and exceeded.
• Collaborate with internal teams to launch and expand Zipline’s service to partners, establishing and tracking key success metrics.
• Gather customer insights, analyze data, and report relevant findings to identify growth opportunities and guide the product roadmap.

• Our ideal candidate for this role is customer obsessed and deeply curious. You should be a structured thinker and action oriented – able to coordinate across multiple teams to develop a plan and drive execution
• Finally, you should be a self-starter who is comfortable with ambiguity and adapting to a changing environment
• Strong ownership mindset with a bias toward action and continuous improvement
• Confident presenting complex solutions and influencing executive audiences
• Demonstrated success driving cross-functional alignment and accountability across senior stakeholders
• Proven ability to navigate ambiguity and manage highly customized or non-standard partnerships
• Highly organized and analytical — able to prioritize across competing demands and use data to drive decisions
• Experience owning and growing complex, 8-figure strategic partnerships for a complex system or solution
• Ability to quickly build trust through authenticity, direct communication, and strong customer empathy
• Intellectual curiosity and a commitment to continuous learning — it’s how we’ve made it this far!
• 6-10+ years of experience in partnerships, partner success, business development, or customer success