Commercial Strategy & Operations Intern (Summer 2027)

Join Zipline, a fast-growing marketplace business, as a Commercial Strategy & Operations Intern for Summer 2027. In this role, you will support the team responsible for understanding market performance and identifying areas for improvement. You will work with data, build analyses and reporting, contribute to planning, and help ensure cross-functional teams are aligned on key priorities. This internship offers hands-on experience in solving ambiguous problems and translating insights into action.

• Support the team responsible for understanding market performance and identifying areas for improvement.
• Analyze customer behavior, merchant performance, market trends, and operational data to identify opportunities and risks.
• Build and maintain reporting on key customer, merchant, commercial, and ops metrics, and support weekly and monthly business reviews.

• Clear written and verbal communication skills, with comfort presenting findings and recommendations
• Proficiency with Excel or Google Sheets; experience with SQL, dashboards, or other data tools is a plus
• Strong attention to detail and the ability to organize multiple projects, deadlines, and stakeholders
• Must have completed the second year of a bachelor's degree in business, economics, finance, data analytics, engineering, marketing, or a related field. Master’s are also eligible
• A proactive, collaborative approach and willingness to take ownership in a fast-moving environment
• Must be able to work onsite and travel frequently throughout Austin, Texas, San Antonio, Texas, Houston, Texas or Phoenix, Arizona. Requires transportation (not company provided) and the ability to independently travel to operational sites, events, communities, and partner locations as needed
• Curiosity about how businesses grow and how strong operating practices turn strategy into results
• Prior internship, campus leadership, project, or work experience involving analysis, operations, strategy, or cross-functional collaboration is a plus
• Strong analytical and problem-solving skills, with the ability to break down complex questions and communicate the answer clearly