Customer Success Manager | Manufacturing, ERP

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager | Manufacturing, ERP based in the United States.

The Customer Success Manager will play a strategic role in driving customer satisfaction, product adoption, and long-term business value across enterprise accounts. This position focuses on helping customers maximize their investment in ERP solutions while supporting their digital transformation and modernization journeys. You will lead complex customer success programs, coordinate cross-functional teams, and build trusted relationships with senior executives and key stakeholders.

Working closely with customers, partners, and internal departments, you will ensure successful solution delivery and continuous value realization. You will also identify opportunities to strengthen customer loyalty, support contract renewals, and contribute to business growth. This is an opportunity to combine industry expertise, strategic relationship management, and enterprise software knowledge within a global technology environment.