Technical Support Manager (Hybrid)

Cisco

Research Triangle Park, North Carolina, United States of America Posted November 6, 2026

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On-site Full-time Mid level
Job Description

We are recruiting a Technical Support Manager to drive scalable solutions for Cisco Commerce, supporting production and resolving complex technical issues. You will manage support tickets, collaborate with cross-functional teams, and leverage AI to address challenges. Ideal candidates bring significant technical support experience and expertise in software engineering.

Required Skills
technical support collaboration cross-functional collaboration software development
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