Technical Product Manager - Support / TAC

Cisco

San Jose, California, United States of America Posted November 6, 2026

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On-site Full-time Mid level
Job Description

Join us as a Technical Product Manager - Support / TAC, leading the transformation of technical support into an AI-native operation. Drive the end-to-end product roadmap, optimize workflow processes, and partner with cross-functional teams to deliver fast, intelligent solutions. Ideal for experienced product managers with expertise in agentic AI and technical support platforms.

Required Skills
product management transformation technical support roadmapping cross-functional collaboration agents
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