Compliance Analyst, Safety Risk Response

Are you interested in working on a fast-paced team that pioneers ways to improve safety and compliance within North American Surface Transportation? Do you enjoy digging into the details of an event and tracing it across multiple systems until you have a clear answer? Are you motivated by challenging problems where the answer isn't handed to you? This is what the role is all about!

The NAST Safety Risk Response team is seeking a detail-oriented investigator to determine whether Amazon loads, equipment, or carrier relationships were involved in reported safety events. You will review source documents such as police and crash reports, then match what they show (trailer and tractor plates, DOT numbers, carrier and driver details) against internal load, assignment, and location records. Each event ends in a clear, documented determination backed by the evidence behind it.

Along the way you will spot issues that need follow-up, such as events that were never reported or loads moved by a carrier other than the one assigned, and route them to the right partner teams. An ideal candidate is comfortable with ambiguity, has strong attention to detail, is vocally self-critical, and collaborates well with others in a fast-paced and ever-changing environment.

Key job responsibilities
-Investigate reported safety events to determine whether an Amazon load, asset, or carrier relationship was involved, using police and crash reports alongside internal transportation systems.
-Match physical evidence such as trailer and tractor plates, DOT numbers, and carrier and driver details against load, assignment, and location records.
-Document each determination clearly, with the supporting evidence, so partner teams can act on it without re-investigating.
-Identify events that need follow-up, such as unreported incidents or loads moved by a carrier other than the one assigned, and route them to the appropriate partner teams.
-Work a steady queue of cases against turnaround expectations, and flag recurring data or process gaps that slow investigations down.