Senior Site Reliability Engineer (Tuesday–Saturday Night Shift)

Join Ivanti, a leading provider of IT asset and service management solutions. As a Senior Site Reliability Engineer, you will be responsible for the reliability, deployment, and continuous operation of Ivanti Cloud services. This hands-on technical position requires proficiency in infrastructure, networking, operating systems, automation, development, and application administration. You will work closely with cross-departmental teams, automate common tasks, write documentation, and participate in on-call rotations for incident response and problem resolution.

• Deploy, manage, and secure Ivanti’s production SaaS environments in AWS and Azure, and automate common and repetitive tasks.
• Work with geographically dispersed, cross-departmental teams to solve difficult problems, and participate in on-call rotations for 24x7 coverage.
• Write documentation and training material, train other colleagues, and adopt and implement emerging technologies and best practices.

• Proficiency working with and developing Infrastructure as Code (IaC)
• Certificates in one or more of the following categories, or demonstrated certificate-equivalent knowledge: cloud development and architecture, Kubernetes administration, Linux administration, or software engineering disciplines
• A desire to adopt and implement emerging technologies and best practices
• Ability to configure and fine-tune at least one of: HAProxy, Apache, Nginx, IIS, or similar
• A BSc in Computer Science, a related field, or equivalent practical experience
• Experience working with Windows
• Proficiency with Python and experience with one of the following languages: Java, Go, or C#
• US citizenship and must be located domestically in the U.S
• Proficiency working with Bash or PowerShell programmatically
• Ability to configure New Relic, Datadog, Splunk, or similar monitoring tools
• Experience with deployment pipeline tools such as Ansible, Jenkins, and/or GitHub Actions
• Familiarity with public cloud platforms (AWS or Azure preferred)
• Experience troubleshooting network and storage infrastructure issues
• Strong verbal and written communication skills in English for the purposes of global collaboration
• Prior experience as a Site Reliability Engineer or DevOps Engineer
• Experience working with core Linux distributions (Debian, RHEL, SUSE, Slackware)
• Experience troubleshooting Java and .NET applications
• Experience working with one or more of: SQL Server, PostgreSQL, Redis, Kafka, MongoDB, Elasticsearch, or similar
• 3+ years of relevant industry experience (2+ with an achieved BSc in Computer Science or Equivalent Degree)
• Experience with compliance frameworks such as SOC 2 Type 2, ISO 27001, FedRAMP, or IRAP and privacy regulations such as GDPR and PIPEDA
• Familiarity with container orchestration technologies (AWS EKS or Azure AKS preferred)
• The ideal candidate has prior experience managing cloud-based SaaS applications and strives to solve traditional operations problems through automation and software
• More so, the candidate must possess a high standard of excellence, have a strong customer focus, and is capable of technical deep dives into code, app servers, databases, load balancers, operating systems, and networks