Senior Site Reliability Engineer (Saturday - Wednesday, Night Shift)

Join Ivanti, a company dedicated to innovation and excellence. As a Senior Site Reliability Engineer, you will be responsible for the reliability, deployment, and continuous operation of Ivanti Cloud services. This hands-on technical position requires prior experience managing cloud-based SaaS applications and a strong customer focus. You will work 4 x 10-hour days, from Saturday night to Wednesday morning, and participate in on-call rotations for 24x7 coverage.

• Deploying, managing, and securing Ivanti’s production Software-as-a-Service (SaaS) environments in AWS and Azure.
• Automating common and repetitive tasks, writing documentation and training material, and training other colleagues.
• Participating in on-call rotations for 24x7 coverage (follow-the-sun model) for incident response, issue triage, and problem resolution.

• Experience troubleshooting Java and .NET applications
• Familiarity with public cloud platforms (AWS or Azure preferred)
• Familiarity with container orchestration technologies (AWS EKS or Azure AKS preferred)
• Experience troubleshooting network and storage infrastructure issues
• Experience with deployment pipeline tools such as Ansible, Jenkins, and/or GitHub Actions
• Proficiency working and developing Infrastructure as Code (IaC)
• US citizenship and must be located domestically in the U.S
• Experience working with Windows
• Proficiency working with Bash or PowerShell programmatically
• Proficiency with Python and experience with one of the following languages:
• Ability to configure: New Relic, DataDog, Splunk, or similar monitoring tools
• A BSc in Computer Science, a related field, or equivalent practical experience
• Java
• Experience working with core Linux distributions (Debian, RHEL, SUSE, Slackware)
• A desire to adopt and implement emergent technologies and best practices
• C#
• Experience working with one or more: SQL Server, PostgreSQL, Redis, Kafka, MongoDB, Elasticsearch, or similar
• Ability to configure and fine tune at least one: HA Proxy, Apache, Nginx, IIS, or similar
• Strong verbal and written communication skills in English for the purposes of global collaboration
• Golang
• 3+ years of relevant industry experience (2+ with an achieved BSc in Computer Science or Equivalent Degree)
• Prior experience as a Site Reliability Engineer or DevOps Engineer
• Certificates in one or more of the following categories, or demonstrated certificate-equivalent knowledge:
• Cloud Development and architecture
• Kubernetes Administration
• Linux Administration
• Software engineering disciplines
• Experience with compliance frameworks such as SOC 2 Type 2, ISO-27001, FedRAMP, or IRAP and privacy regulations such as GDPR and PIPEDA