Senior Strategic Finance Analyst

Join our team as a Senior Strategic Finance Analyst, where you'll play a crucial role in understanding product performance and costs. You'll own the operating expense P&L for the Product and Customer Support organizations, build our view of product investment at the portfolio level, and develop cost-to-serve analytics. This position requires strong financial modeling skills, experience in FP&A or strategic finance, and a passion for understanding software economics.

• Ownership of the operating expense P&L for Product and Customer Support organizations, including headcount and hiring plans, vendor and program spend, annual planning, monthly close, and budget-vs-actuals.
• Building and maintaining the portfolio view of product investment, including what is spent behind each product line, what it returns, and what that implies for roadmap funding and resource allocation.
• Collaborating closely with Product Managers, Support and Engineering leaders, Pricing, Corporate FP&A, and Accounting to ensure alignment and provide insights on financial performance.

• Interest in how software gets built and what it costs to run
• Ability to turn analysis into a clear recommendation and present it to Product, Support, and senior leadership
• Experience owning an operating expense budget, or partnering with a non-finance organization on its spend
• 4+ years in FP&A, strategic finance, product finance, investment banking, or consulting, including ownership of a model or forecast that others relied on
• Comfort working directly with large and complex datasets. SQL proficiency strongly preferred
• Strong modeling skills across both driver-based revenue forecasts and operating expense and headcount models
• Working knowledge of software and subscription economics — ARR, NRR, ARPA, expansion, gross margin — ideally in a usage-based business
• Product or Engineering finance partnership at a software, data infrastructure, or developer tools company
• Hands-on product margin, cost of revenue, or cost-to-serve analysis
• Experience supporting a Customer Support, Services, or other cost-to-serve organization
• Usage-based pricing, packaging, or monetization modeling
• Planning and BI tools (Pigment, Looker, Tableau, Sigma) and lightweight automation in Python or SQL
• Experience through a period of rapid scaling or IPO preparation