Sr Manager, Digital Sales

ServiceNow

Vienna, Virginia, United States Posted October 26, 2026

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On-site Full-time Senior
Job Description

This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business. 

This is a Federal role.

ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team.

What you get to do in this role:

  1. Motivate, coach, and directly manage a team of quota carrying Digital Enterprise Sales Associates (ESAs)
  2. Work cross-functionally with the Enterprise Field Reps/Leaders your ESAs support
  3. Hold regular call coaching sessions, pipeline reviews, one on ones, and team meetings
  4. Join/co-sell with your team on customer and prospect calls to close deals
  5. Analyze current process and systems to identify opportunities to improve customer outreach and pipeline management
  6. Set and track key sales targets and supporting metrics for your team, both leading and lagging KPIs
  7. Maintain alignment and collaboration with the Digital Sales Leadership team
  8. Execute new hiring, onboarding and ongoing training to enable team to achieve sales quota and ongoing professional development
  9. Meet or exceed Monthly, Quarterly and Annual sales objectives.
  10. Build an open-communication environment for your team
  11. Ensure your Enterprise Sales Associates are following the sales process in order to win new ACV business
  12. Facilitate resources necessary to further sales cycle such as Solution Consultants, Solution Sales, Sales Operations, Marketing etc.
  13. Provide timely and accurate information to management such as forecasting, territory plans, business objectives etc.
  14. Utilize and leverage internal technology
  15. Occasional travel for training and/or meetings may be required.
Required Skills
collaboration ServiceNow people leadership B2B sales coaching pipeline management KPIs leadership onboarding communication sales operations forecasting
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