Head of Global Enablement

Join Owner, a rapidly growing company at the forefront of AI innovation. As the Head of Global Enablement, you will design and implement new methodologies, coaching practices, and AI-powered systems to enhance the effectiveness of our Sales, Onboarding, and Customer Success teams. Your success will be measured by business outcomes such as time-to-impact, increased customer satisfaction, reduced calls-per-customer, and continued rapid revenue growth. This role offers the flexibility to work from anywhere, equity in the company, comprehensive healthcare coverage, unlimited PTO, and team retreats.

• Conception et mise en œuvre de nouvelles méthodologies, pratiques de coaching et systèmes alimentés par l'IA pour améliorer l'efficacité des équipes de vente, d'intégration et de réussite client.
• Responsabilité de l'ensemble du parcours client, y compris l'intégration, le développement des compétences et l'adaptation des équipes aux nouveaux produits et flux de travail.
• Mesure du succès de l'initiative d'habilitation en fonction des résultats commerciaux, tels que le temps d'impact, la satisfaction client et la croissance rapide des revenus.

• You’re an operator. You design elegant, efficient systems, not point-solutions. You get to the root cause of problems and design solutions that scale
• You enjoy being a player-coach. Everyone at Owner is in the trenches with their teams, which means you’ll build and lead trainings yourself, not just design in an ivory tower
• You’re a builder. You’ll be shaping enablement from the ground up rather than inheriting an established playbook
• You view the sales, onboarding and customer success journey as one connected system, not disparate functions, and can design from that perspective
• You have a strong action-bias and a heathy aversion to cumbersome processes and manual work. You have a track record of delivering minimum valuable products rapidly
• A framework or methodology you've built or trained teams on at a previous company, with evidence it drove measurable improvements in seller performance
• A builder's mindset and willingness to be hands-on
• Experience training and coaching frontline managers on management fundamentals, not just individual contributors
• Direct experience selling or enabling in an SMB or high-velocity sales motion, and an understanding of how that differs from enterprise, procurement-driven selling
• Comfort using AI tools to build scalable enablement systems
• A track record of building an enablement function or methodology from the ground up, ideally at a company that scaled from early-stage through high growth
• A pragmatic, business-first approach to enablement, driven by what the business needs rather than playbooks applied unchanged from your last company
• Experience owning enablement across the full customer lifecycle, including sales, onboarding, ongoing skill development, and success/retention/expansion