Director of Product (Provider Data Management)

Join Oscar Health, a technology-driven health insurance company, as the Director of Product Management for Provider Data Management. In this role, you will own the product strategy, roadmap, and delivery across the end-to-end provider-data lifecycle. You will manage and develop a team of Product Managers and partner closely with various stakeholders to translate complex operational needs into scalable products and data-platform capabilities. Your work will directly improve network readiness, claims outcomes, and member/provider experience.

• Definir y comunicar una visión y estrategia de producto clara para la gestión de datos de proveedores, alineada con las prioridades comerciales de la red y la estrategia operativa más amplia de Oscar.
• Poseer la cartera de productos que abarca la ingestión de proveedores, la reconciliación de datos de proveedores, la tubería de proveedores, la acreditación, los flujos de trabajo de contrato a estado listo para reclamos, el mantenimiento de datos de proveedores y la distribución a sistemas y experiencias posteriores.
• Establecer resultados medibles para la precisión de los datos de proveedores, el tiempo desde la firma del contrato hasta la preparación para el reclamo, las denegaciones incorrectas para las entidades acreditadas, los problemas de configuración posteriores y la eficiencia operativa.

• Ability to set direction amid ambiguity, make principled prioritization decisions, and deliver results across interdependent teams
• 10+ years of product management experience, including ownership of complex, multi-team product areas
• Familiarity with provider directory management, credentialing, claims processing and disputes, provider onboarding, and/or provider servicing
• Strong communication and stakeholder-management skills, with the ability to explain technical concepts and tradeoffs to varied audiences
• Experience partnering effectively with engineering, data, design, operations, and senior business leaders in a highly cross-functional environment
• Demonstrated ability to define meaningful product and operational metrics, use data to make decisions, and deliver measurable outcomes
• Experience with provider-facing healthcare products or payer-provider operations
• 5+ years of people-management experience, including coaching, performance management, and development of Product Managers
• Experience leading strategy and execution for technically complex products with significant data, platform, systems-integration, or operational-workflow components
• Experience with provider directory management, credentialing, contracting, claims processing and disputes, provider onboarding, and/or provider servicing, healthcare operations, or another similarly regulated and operationally complex domain
• Experience leading a product portfolio through significant modernization, consolidation, or reliability improvement
• Demonstrated success building scalable operational tools and self-service capabilities that reduce manual work while maintaining appropriate controls
• Experience developing product strategy that contributes to broader company strategy and business performance