Staff Product Manager

Join Oscar Health as a Staff Product Manager in our Network Pillar. You will own the product strategy for the end-to-end provider experience and the technology that enables high-performing provider networks. You will collaborate with various teams, drive complex initiatives, and report to a Director of Product.

• Ownership of product strategy for Oscar’s end-to-end provider experience, including outreach, onboarding, and servicing.
• Establishment of measurement and visibility to understand key provider journeys, identify friction, and prioritize improvements.
• Collaboration with cross-functional teams to create a cohesive provider experience that strengthens relationships and enables superior member experience.

• 5+ years of experience with tech systems and understanding basic technology infrastructure such as backend services, database relationships, and leveraging database tools such as SQL
• (Provider Experience) Experience building workflow, case-management, servicing, or account-management products used across multistep operational journeys
• 3+ years of experience root-causing ambiguous problems, building roadmaps towards a solution, and successfully executing against that roadmap
• 3+ years of experience leading complex, cross-domain initiatives
• (Provider Experience) Experience establishing product strategy across fragmented processes, systems, and organizational owners
• (Network Growth & Performance) Experience building products that support prospecting, acquisition, contracting, marketplace supply, or another complex growth funnel
• 7+ years of product management experience
• 5+ years of experience in driving rigorous prioritization processes
• (Network Growth & Performance) Strong analytical experience translating market, customer, financial, and operational signals into prioritization and product strategy
• Comfort in working in highly collaborative environments while ensuring the team is always driving towards a decision
• Excellent analytical and quantitative skills; proved experience using data to identify opportunities, test theories and evaluate success
• Experience as an end-to-end thinker; the ability to look at a problem and create a solution all the way from top-level goals to smaller details
• Ability to influence and manage stakeholders at all levels and experience working across all levels of leadership using strong communication and structured thinking
• (Provider Experience) Experience with provider-facing healthcare products or payer-provider operations
• (Provider Experience) Familiarity with credentialing, claims disputes, accounts receivable, prior authorization, provider onboarding, or provider servicing
• (Network Growth & Performance) Experience with health-plan network development, provider contracting, network economics, or network adequacy
• (Network Growth & Performance) Familiarity with healthcare economics and medical-loss-ratio drivers
• (Network Growth & Performance) Familiarity with value-based, narrow, tiered, or product-specific network strategies