コンシェルジュ / Concierge- ANAインターコンチネンタルホテル東京

IHG Hotels & Resorts

Japan Posted September 23, 2026

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On-site Full-time Mid level
Job Description

ANAインターコンチネンタルホテル東京では、国内外から訪れるゲストの様々なご要望にお応えする、コンシェルジュを募集しております。 コンシェルジュは、ホテルの施設やサービスをご案内するだけではなく、レストランのご予約、観光スポットのご紹介、交通手段の手配、ビジネスに関するサポートなど、お客様一人ひとりのご希望に寄り添い、滞在をより快適で思い出深いものにする仕事です。 「お客様のために何ができるか」を考え、時にはホテル内のさまざまな部署や外部の施設・サービスとも連携しながら、ご要望の実現に向けて対応していただきます。

ANA InterContinental Hotel Tokyo is currently recruiting concierges to meet the diverse needs of guests visiting from both Japan and overseas. The role of a concierge involves not only providing information about the hotel’s facilities and services, but also making restaurant reservations, recommending tourist attractions, arranging transport and offering business support. It is a role that focuses on catering to the individual wishes of each guest to ensure their stay is as comfortable and memorable as possible.

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