Expansion Strategy and Operations Manager

Join Veho, a rapidly growing logistics company, as the Expansion Strategy & Operations Manager. In this role, you will be responsible for building the data and forecasting infrastructure that drives our nationwide expansion strategy. You will work cross-functionally with various teams and have the opportunity to shape the future of our business. Benefits include competitive salaries, equity opportunities, paid time off, and comprehensive insurance coverage.

• Ownership of the analytical and problem-solving backbone behind Veho's plan to reach nationwide population coverage.
• Building and evolving the forecasting models, reporting systems, and readiness frameworks for new challenges in a domain where the right answer is genuinely ambiguous.
• Cross-functional coordination across various departments to ensure the successful execution of expansion strategies.

• 0-to-1 Building: Has built forecasting models, reporting systems, or operating frameworks from scratch without an established playbook — creates the system rather than inheriting and maintaining one
• Analytics & Forecasting Ownership: Can own a forecast-to-actual reconciliation process end-to-end — building the data pipeline, identifying root causes when reality diverges from prediction, and designing interventions that actually stick. A build-it-yourself capability, not oversight of someone else's model
• Physical Network Systems Thinking: Familiarity with physical network constraint problems — able to model hub placement, final-mile economics, labor availability, and real-estate timelines as one integrated system
• Structured Problem-Solving Under Ambiguity: Takes an open-ended, poorly-defined question ("should we launch this market, and when?") and structures it into a defensible, data-backed recommendation — comfortable making calls with incomplete information and explicit about what's validated versus a bet
• SQL & AI-Tool Proficiency: Comfortable working directly in the data and using AI tools to move faster — writing the queries, structuring the datasets, and pressure-testing the numbers personally
• Multi-Function Fluency: Comfortable operating across seven functional areas simultaneously with clear judgment about what requires consensus versus what can be driven unilaterally
• Single-Source-of-Truth Reporting: Track record building a dashboard or reporting structure that non-technical stakeholders actually use — translating messy operational data into KPIs that force visibility and accountability
• Pushes Authority to the Work: Moves decision-making toward the people closest to the problem rather than imposing a top-down solution
• Builds Institutional Memory: Documents what worked from each launch rather than treating each expansion as a one-off
• Moves with Velocity: Thrives in a fast-paced environment and shifts priorities based on new insights and business needs
• Thrives in Ambiguity: Energized rather than paralyzed by open-ended problems and missing data; builds structure where none exists instead of waiting for a defined brief
• Dependency Mapping Before Execution: Identifies critical-path dependencies across functions before they become bottlenecks rather than discovering blockers mid-execution
• Radical Transparency on Confidence: Explicitly calls out which assumptions are validated versus bets, and updates stakeholders as confidence shifts rather than defending original projections
• First-Principles Problem Solver: Investigates performance gaps by first asking "what changed?" — comfortable at both the high level and the nitty-gritty to find root cause rather than assuming the original plan was right
• Proficiency in SQL and AI tools; comfortable in the data directly
• Experience managing complex cross-functional initiatives using project-management best practices
• Thinks critically about problems and priorities and challenges the status quo
• Track record of building something new (a model, a reporting system, a framework) from scratch in an ambiguous, high-growth environment
• Minimum 7 years of experience heavily weighted toward strategy, analytics, and problem-solving — not primarily operational execution or program coordination
• Proven ability to conduct analysis independently and translate it into clear, actionable recommendations
• Background in management consulting, corporate strategy, or a strategy-and-operations (BizOps / Strategy & Ops) function at a high-growth tech-enabled company
• Experience with volume forecasting, demand planning, or capacity modeling
• Exposure to logistics, supply chain, marketplace, or physical-network businesses