Product Manager (Member Engagement)

Join Ash, a mission-driven healthcare company, as a Product Manager for Member Engagement. In this role, you will own the member engagement product roadmap, collaborating with product managers, engineers, and the marketing team to deliver high-quality content. Your work will directly impact health outcomes for hundreds of thousands of members.

You will configure and manage client campaigns, analyze engagement data, drive experimentation, and serve as the internal expert on notification and outreach systems.

Benefits include employer-paid healthcare, an inclusive work culture, commuter benefits, and an open vacation policy. - Posséder et gérer la feuille de route du produit d'engagement des membres, y compris les campagnes par e-mail, SMS et voix. - Collaborer avec les équipes de produit, d'ingénierie et de marketing pour livrer un contenu d'engagement de haute qualité. - Analyser les données d'engagement pour identifier les points de chute et proposer des améliorations. - Excellent communication and leadership skills, with the ability to bridge conversation across external clients, internal stakeholders, and engineering - Our ideal candidate is a mission-driven, motivated multi-tasker who finds fulfillment in doing work that has real impact - Command a high bar for product experiences and leverage patient-centered design principles to guide your decision-making - Analytical mindset with demonstrated ability to use data to drive product decisions and measure success - Self-starter who proactively identifies opportunities to improve the product and user experience - Strong analytics fluency - 3-5 years of product management experience - Knowledge of and experience managing CRM tools, like HubSpot or , and AI voice calling tools like - Experience bringing AI-driven capabilities into consumer-facing product experiences preferred - Proven results moving conversion or retention metrics