Solutions Consultant (Payroll)

Join Xero as a Solutions Consultant for Payroll, where you will champion the adoption of Xero and Xero Payroll across accounting and bookkeeping practices. You will partner with accountants and bookkeepers, uncovering workflow bottlenecks and demonstrating how our integrated payroll platform can simplify practice operations. Your impact will be felt directly across the small business community as you guide partners through both pre- and post-sales journeys. You will work closely with a dedicated team of partner consultants and sales specialists, leveraging a modern tech stack and embracing travel to connect with accounting partners.

• Combining consultative guidance with relationship building to champion the adoption of Xero and Xero Payroll across accounting and bookkeeping practices.
• Partnering with accountants and bookkeepers to uncover workflow bottlenecks and demonstrating how our integrated payroll platform can simplify practice operations.
• Delivering practical demonstrations and facilitating smooth migrations onto our platform, helping firms unlock new efficiencies and expand their service offerings.

• You have experience in B2B SaaS customer success, account management, or consultative sales, with a track record of supporting client retention and growth
• You are skilled at active listening, project planning, and guiding partners through change with empathy and patience
• You bring practical knowledge of payroll operations, cloud accounting software, and the everyday workflows of an accounting practice
• You hold an accounting background or CPA certification (or equivalent practical experience), coupled with an enthusiasm for continuous learning and technological change
• Your presentation and communication skills allow you to convey complex technical information clearly and build rapport with diverse stakeholders