Enterprise Account Executive

Join PagerDuty, a leading SaaS company, as an Enterprise Account Executive. In this role, you will drive growth and expansion within an established customer portfolio, partner with C-level executives, and execute complex multi-product sales. You will also collaborate with various teams to ensure customer satisfaction and long-term retention. Benefits include paid volunteer time, health insurance, generous paid time off, and flexible workplace options.

• Own and grow a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities.
• Build and maintain trusted executive relationships through regular in-person engagement and consultative selling.
• Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning.

• The ideal candidate is a relationship-driven sales professional who thrives in complex deal cycles, excels at executive engagement, and is passionate about delivering customer impact through innovative SaaS solutions
• Demonstrated experience selling to and influencing C-level executives
• Proficiency with Salesforce (SFDC) for pipeline management and forecasting
• Proven success managing a quota in complex, long-cycle enterprise sales
• Bachelor’s degree or equivalent experience
• 8+ years of experience in B2B sales, account management, or expansion roles within SaaS or cloud software
• Experience managing high-value accounts
• We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application
• Prior enterprise sales expertise leveraging MEDDPICC & Value Selling
• Track record of success with multi-product sales and solution-based selling models
• Strong understanding of enterprise software ecosystems, Operations Cloud, or DevOps environments
• Strategic thinker with exceptional communication, negotiation, and relationship-building skills