Executive Support Product Alignment Lead (D&A)

Join our team as the Executive Support Product Alignment Lead, a globally scoped role that provides high-impact executive support to the Chief Operating Officer (COO) within a Product. You will serve as the operational leader for Executive Assistants across the Product, ensuring seamless executive support, driving consistency, and operationalizing the Product Alignment Model. This role requires strong leadership, communication, and organizational skills, as well as significant experience in senior executive assistant or operational leadership roles.

• Provide comprehensive, proactive executive support to the Product COO, including complex calendar management, expense management, global travel coordination, meeting preparation, follow-ups, and communications.
• Act as a trusted partner to Product leadership, anticipating needs, identifying risks, and resolving issues before partner concern, while supporting key Product leadership forums, offsites, and planning cycles.
• Provide functional direction to Product Executive Assistants globally, fostering a high-performing, connected EA community, and establishing clear operating rhythms, standards, and guidelines for executive support across the Product team.

• Career Stage: Senior Associate
• Proven capability in operationalising frameworks, models, or ways of working across large, distributed teams
• Strong leadership and influence skills, with experience leading through ambiguity
• Excellent written and verbal communication skills
• Advanced customer management and relationship-building capabilities
• Ability to think strategically while delivering with precision and attention to detail
• Exceptional executive support and organisational skills, with the ability to manage high complexity in fast-paced, global environments
• Strong problem-solving and decision-making skills, with sound judgment and discretion
• Significant experience in senior executive assistant or operational leadership roles supporting C-suite or equivalent senior leaders
• Demonstrated experience working in global, matrixed organisations
• Experience partnering closely with Strategy, Operations, or Transformation teams
• Proven experience leading, coordinating, or mentoring Executive Assistants or operational teams at scale
• Understanding of the product organisation
• Experience of driving operational improvements, standardisation, and alignment across teams