Director of GTM Operations

Join Code Metal as the Director of Go-To-Market Operations, where you will be responsible for driving new business growth and owning the performance of the acquisition system. You will partner closely with GTM leadership to translate company and product priorities into coordinated execution, build the operational foundation needed to support growth, and lead a high-impact team across Sales Ops and GTM Systems. This is a senior, hands-on leadership role that requires both strategic thinking and operational rigor.

• Partner closely with GTM leadership to translate company and product priorities into coordinated execution, owning the processes, systems, and operating rhythms that drive pipeline creation, conversion, and new logo acquisition.
• Lead a small, high-impact team across Sales Ops and GTM Systems, and serve as a core operator within the GTM organization — owning outcomes, shaping priorities, and influencing how the business executes.
• Own the acquisition funnel from leads and early stage opportunities through closed-won, with accountability for pipeline health, conversion, and new logo attainment.

• Success here takes more than strong process design — it takes an experienced GTM operator who understands how technical, complex sales cycles actually run, can navigate ambiguity and competing priorities, and has the judgment and bias for action to move quickly from strategy to execution
• Experience leading and developing cross-functional operations and analytics teams, including hiring, coaching, and performance management
• Demonstrated ability to translate data and insights into business decisions and drive execution against those decisions
• Strong understanding of revenue models, pipeline mechanics, and technical or complex B2B sales motions
• Comfortable making progress with incomplete information and evolving priorities rather than waiting for perfect clarity
• Excellent communication and stakeholder management skills, with the ability to influence senior leaders, challenge assumptions, and drive alignment across functions
• Comfort operating across both marketing and sales ops simultaneously, not just one side of the funnel
• Experience establishing prioritization frameworks and managing competing initiatives in fast-paced environments
• Experience leading change management initiatives and driving adoption of new processes, systems, and ways of working
• Ability to operate at both strategic and tactical levels, balancing long-term system design with near-term execution
• 8+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, GTM Strategy, or a related field, preferably within B2B SaaS or enterprise technology
• A demonstrated track record of taking GTM initiatives from strategy through execution and measurable business impact, ideally in a fast-paced or startup environment
• Proven track record of owning and improving GTM funnel performance, including pipeline generation, conversion, and revenue outcomes
• Strong technical acumen across GTM systems, including Salesforce, marketing automation, sales engagement, and attribution tools