Consumption Lead (Data Foundation, MuleSoft + Informatica)

Join our team as a Consumption Lead, where you will drive the adoption and growth of our Data Foundation platform (MuleSoft + Informatica) within our largest GMV customers. You will set the strategic direction for priority accounts, track key consumption metrics, and create data-driven expansion strategies. The ideal candidate will have a deep understanding of utilization and consumption models, experience driving consumption in enterprise accounts, and a passion for technology.

• Drive consumption growth through successful implementation of initial commerce use cases and develop data-driven expansion strategies based on consumption patterns.
• Understand Customer's business and objectives by conducting research, prepares thoughtful questions and insights in advance of customer meetings, and practice active listening.
• Create and execute account plans to achieve targeted consumption goals, track and drive key consumption metrics including GMV, order volume, and platform utilization.

• Experience executing sales & expansion strategies with Enterprise customers including a deep understanding of utilization and consumption models, plays, and importance
• Ability to contribute beyond your role and own strategic initiatives to improve the customer experience with MuleSoft
• Experience driving consumption/adoption in enterprise accounts and portfolio management
• Technical knowledge of Mulesoft will be added advantage
• Experience managing people with a history of creating and inspiring great teams who have delivered results
• Passionate about technology, a natural, credible evangelist, and experienced in translating that passion into business impact for customers
• Ability to engage technical and business stakeholders
• Strong written and oral presentation skills and ability to engage with a spectrum of executives- technical and non-technical from developers, and architects, to C-level
• Deep technical knowhow on data architecture & conversant in business language
• 7+ years experience of applicable sales/customer success experience with technical expertise
• A proven track record leading and driving customer success Teams, and aligning in complex customer environments at the executive and departmental level
• Proven track record of leading seven-figure engagements with enterprise customers and a demonstrated ability to guide strategy and deliver outcomes for the customers that resulted in material ACV growth
• Previous experience in consulting, open source solutions or with an annual subscription sales model is preferred
• Mix of business and technical acumen with ability to engage and add value in discussions involving both technology and business strategy
• Understanding of order management and marketplace solutions
• Familiarity with Salesforce ecosystem
• Salesforce certifications