Customer Marketer (Field + Growth)

Join Peregrine, a leading company in responsible AI and digital transformation. As our first Field Marketer focused on customer programming, you will drive user engagement, build community, and impact core retention, adoption, and expansion KPIs. You will develop programs that bring customers together, build our event program from the ground up, and partner with various teams to activate champions and measure impact. Enjoy benefits such as health insurance, unlimited PTO, a competitive 401k, and professional development opportunities.

• En tant que premier responsable du marketing sur le terrain axé exclusivement sur la programmation client, vous serez responsable de la conception et de la mise en œuvre de programmes de marketing sur le terrain pour engager les utilisateurs avancés et les dirigeants.
• Vous développerez des programmes qui rassemblent les clients autour de défis, d'applications et d'opportunités partagés, et vous serez responsable de la création d'une communauté de clients qui connecte les pairs et approfondit l'engagement.
• Vous mesurerez l'impact de vos programmes par rapport à des indicateurs clés de performance clairs, tels que l'assistance et le NPS, et vous travaillerez en étroite collaboration avec les équipes de vente et de défense des clients pour identifier les priorités.

• Experience in public sector, public safety, or state and local government is highly desirable
• Strong program development skills, with the ability to move beyond one-off events and build repeatable motions that can scale across regions and customer segments. Experience building out training curricula a plus
• Experience with Salesforce, HubSpot, or similar CRM and marketing automation platforms
• 4+ years of experience in customer marketing, field marketing, account-based marketing, or a related role
• Strong written and verbal communication skills, with comfort engaging customers and senior internal stakeholders
• Strong understanding of how customer marketing can support expansion, retention, advocacy, and long-term customer value
• A strong customer orientation and ability to understand what will genuinely be useful and valuable to customers, rather than simply creating another marketing touchpoint
• Willingness to travel regularly to support customer programs and regional engagement
• Experience partnering closely with Customer Advocacy and Sales teams to identify priorities and translate them into marketing programs
• Excellent project management skills and the ability to manage multiple programs, stakeholders, and timelines simultaneously
• Experience developing high-touch, first-party customer programs, events, communities, or account-based campaigns