Senior UX Researcher (Qualitative)

Join Suno, a company dedicated to making music accessible to everyone. As a Senior UX Researcher, you will focus on understanding the needs of potential users who are new to music creation. You will collaborate with product managers, designers, and engineers to shape the direction of our mobile app. This is a senior individual contributor role with significant ownership and influence.

• Définir et exécuter des études génératives qui orientent le développement du produit, y compris l'ethnographie, les études de journal et longitudinales, l'observation in-context.
• Collaborer avec le PM et le designer pour répondre aux questions partagées sur le produit, en apportant des signaux utilisateurs suffisamment tôt pour influencer le travail.
• Mentorer et examiner les conceptions d'études, débloquer d'autres chercheurs, et élever le niveau de compétence de l'équipe.

• Genuinely self-directed. You find the important question before anyone assigns it, and you have a high tolerance for ambiguity, shifting priorities, and moving faster than feels comfortable
• Fluency with quantitative data. You can read an experiment readout, design a survey that holds up, and hold your own with a data scientist
• 5+ years of industry UX research experience, with deep specialization in qualitative methods and consumer mobile products
• Excited by consumer products, creativity, music, and AI, and by the idea that the interaction patterns for this category don't exist yet
• Experience running in-person research with families, including in-home and in-context sessions, sessions with more than one participant at a time, and the consent and assent workflows that come with them
• Sound instincts about ethics and participant comfort with people who are not professional research subjects
• Rigorous methodological judgment and the range to match method to question rather than reaching for the same study every time
• The ability to influence senior stakeholders without authority, and to hold a position when the room disagrees
• A track record of research that shifted strategy, not just UI. You can name the roadmap decisions, product bets, or reversals your work drove
• Experience researching AI and generative products, where user mental models are still forming
• Startup experience, especially as the first or only researcher, or as a founder (even with a research team around you, this role runs on ownership rather than process)
• Background in consumer mobile in audio, music, or social
• Experience in sensitive product areas such as safety, trust, or wellbeing
• Bonus points if you've used Suno to make music
• You know of a good UX research lab or in-person session space in LA that we could use, and bonus points if you've worked out of it
• PhD in HCI, Human-Centered Computing, Psychology, Learning Sciences, or a related field, combined with real industry experience