Staff Technical Product Manager (Quote to Cash)

Join our dynamic team as a Staff Technical Product Manager (Quote to Cash). In this pivotal role, you will design and drive innovative solutions for the new ServiceNow SOM system, manage the product roadmap, gather and prioritize requirements, and collaborate with cross-functional teams. You will play a critical role in driving the success of our SOM products by bridging the gap between technology and business objectives. If you are a strategic thinker with a passion for technology and a knack for driving innovation, we encourage you to apply.

• Definir y gestionar la hoja de ruta del producto, recopilando y priorizando requisitos, y colaborando con equipos multifuncionales.
• Desarrollar y comunicar una visión y estrategia de producto clara, alineada con los objetivos generales de la empresa, y respaldada por datos.
• Colaborar con las partes interesadas para recopilar y priorizar los requisitos del producto, y proporcionar soluciones que aborden los problemas comerciales de los usuarios finales.

• 8+ years of software product management roles, including go-to-market experience
• Strong background in designing the technical solution that addresses the business problem while ensuring people-first design
• Knowledge of ServiceNow platform
• Proficiency in product management tools and methodologies (e.g., SAFe, Agile)
• Ability to adapt to changing priorities and work in a fast-paced environment
• Strong background in designing the solution based on AI and platform
• Strong EQ, conflict management and stakeholder management skills
• Ability to properly work with international team members located in global locations
• Experience gathering and capturing product requirements and transforming them into a product roadmap
• Strong CPQ, Order Management, Entitlements, and/or CRM 3rd party implementation experience
• Exceptional communication and leadership abilities both verbal, written and presentations
• Strong sense of ownership and urgency to address critical product issues and gaps
• Experience with SOM implementation, in either (or both) Sales Automation or CPQ
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• Strong analytical and problem-solving skills
• Strong understanding of the standard sales cycles/selling motions and sales processes (direct sales, indirect sales, renewals, etc.)
• Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions
• Experience with go-to-market strategy and execution for enterprise software products
• Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Business), Service Now platform experience, and technical certifications is preferred
• Strong technical background of sales core systems as well as understanding of the standard bordering systems and the ability to communicate effectively with development teams