Senior Product Designer, CRM & Industries Workflows (Technology)

Team & Role

This role is part of our Product Design team that uses their superpower of empathizing, understanding, and applying our users’ and customers’ needs, with the mission to created product experiences they love. Our designers come from a varied set of skills and background - design systems, visual, interaction, content, and product design. At ServiceNow, design has a very intentional seat at the table, so our team collaborates closely with both engineering and product management from the get-go.

Learn more about our team here https://www.linkedin.com/company/servicenow/life/userexperience/

Our Industries Technology team creates industry-specific products and experiences that enable organizations to operate more efficiently, make better decisions, and deliver better outcomes to their customers. Designers on our team tackle complex workflows, uncover customer needs, and help define the next generation of intelligent, AI-native experiences. We’re seeking a designer who thrives in collaborative environments, brings deep curiosity about customer problems, and can balance systems thinking with exceptional attention to detail. Success in this role requires strong communication, a user-centered mindset, and a passion for turning complexity into clarity. 

What you get to do in this role:

• You get to develop innovative design solutions and world-class product experiences that transform how people work around the world 

• You drive user experiences from concept to delivery based on in-depth comprehension of user needs and design principles 

• As part of a cross-functional team, you will have the opportunity to champion your design approach, reconcile feedback from various stakeholders, and provide your input to others in a collaborative, supportive, working environment. You will also have the chance to grow your leadership skills through coaching and mentoring other team members