Senior Solution Delivery Manager

Join Applause, a leading provider of SaaS testing solutions. As a Senior Solution Delivery Manager, you will build trusted relationships with customers, manage successful engagements, and ensure high-quality solution delivery. You will also lead a team of solution delivery specialists and continuously improve the delivery process. Enjoy a flexible work environment, employee recognition programs, learning and development opportunities, and a commitment to giving back to the community.

• Lead the planning, implementation, and tracking of client projects from start to finish, ensuring that deadlines are met.
• Build strong relationships with clients by understanding their needs, communicating regularly, and providing solutions that meet their business objectives.
• Manage a team of solution delivery specialists to ensure that they are motivated, productive, and working effectively.

• Demonstrated ability to manage individual and engagement-wide scope of work
• Strong client relationship and interpersonal skills
• Excellent organizational, analytical and problem solving skills
• Strong knowledge of the software testing domain, quality engineering, App Economy
• High level knowledge of enterprise IT organizational, business and technical environments
• A proven track record of meeting with senior management and executives as the subject matter expert
• Team player with solid communication and presentation skills
• Competent with application software implementation and testing practices
• Ability to lead client training, testing scope and knowledge transfer sessions both remotely and on-site
• 4+ years of system implementation or consulting experience with at least 3 years as a senior consultant or project manager
• Experience in web and mobile software testing or QE
• Either of the following:
• 4+ years of software quality assurance or quality engineering experience with at least 3 years' software testing lead or management experience
• Google experience needed
• Bachelors or Master’s degree from a 4 year University