Renewals Manager

Join Bluesight as a Renewals Manager, where you'll focus on securing contract renewals, negotiating terms, and minimizing revenue churn. You'll manage a customer base worth $30M to $40M in total recurring revenue and work closely with internal teams to ensure customer success. This fully remote position offers unlimited vacation, comprehensive insurance, and a 401K program with company match.

• Manage the renewal lifecycle for customer accounts, including quoting, internal approvals, negotiation, and contracting.
• Achieve and exceed established dollar and unit retention targets, and upsell/cross-sell expansion opportunities.
• Foster relationships with clients, understand their unique business goals and needs, and lead quarterly account review sessions.

• Experience with Salesforce preferred
• Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment
• Exceptionally strong communication skills. You must possess the ability to communicate well both internally and externally
• Excellent organizational and problem-solving skills, detail-oriented, self-motivated, resourceful, and reliable
• Experience in SaaS industry required, Healthcare SaaS experience preferred
• Ability to quickly establish rapport and build relationships
• A minimum of 5 years of account management and renewal experience, including forecasting, contract proposal/pricing creation, negotiation, and contract execution
• Ability to read situations and people and react accordingly
• Proven ability to meet deadlines and deliver results in a timely manner
• Demonstration of a client service focus to all interactions